ITC solutions

The communications experts at Herweck don’t sell products – they sell solutions

Regardless of whether it’s a single unit, a small to medium-sized business or UCC solutions for large call centres. We can cover all technological demands of the modern communications market thanks to our many industry partners and our know-how.

Here’s a selection from our range
  • Unified Communications and classic CTI
  • IP telephones to connect and operate in the Next Generation Network (NGN) with extension functions as well as personal identifiability and retrievability
  • All devices: System telephones, laptops, tablets, smartphones, answering machines
  • Headsets
  • Hospitality and healthcare solutions (in-house DSL, payment)
  • Mobility solutions
  • Language services, e.g. voice mail, auto attendant and music on hold conference systems
  • Services for telephone communication, automatic information, comfortable operation in the car
  • Tourist information systems, additional services for everyday devices
  • Camera systems and security
  • Active and passive network components: Wiring, routers, modems, UPS
Analytical and goal-oriented

Our communications experts first look exactly at what you and your customers need: Depending on the requirement, you will receive a personal contact, who is specialised in the respective field and manufacturer. This expert will then support you throughout the whole process.

  • Answering your questions on the perfect component selection
  • Help in programming and installing UCC systems and network products
  • Support in the development of UCC systems and consultation with regard to preparing quotations, e.g. with tenders
  • Handling of your project price enquiries and personal requirements with the manufacturer
  • Supplying current software and firmware as well as documentation
  • Seminars, qualifications

On top of this, we provide a full-range of ITC services and work closely together with network and cloud providers and provide you with lucrative business and company contracts. Of course, as a partner you will receive access to the Herweck Premium Partner Portfolio.